:root {
  --bg: #f4f5f9;
  --card: #fff;
  --text: #1c2333;
  --muted: #6b7385;
  --line: #e4e7ee;
  --field: #f9fafc;
  --accent: #4f46e5;
  --accent-soft: #eef0ff;
  --ok: #16a34a;
  --ok-soft: #e7f6ec;
  --warn: #b45309;
  --warn-soft: #fff3df;
  --err: #dc2626;
  --err-soft: #fdecec;
  --radius: 14px;
  --shadow: 0 1px 2px rgba(16, 24, 40, .04), 0 6px 20px rgba(16, 24, 40, .06);
}

* { box-sizing: border-box; }
body {
  margin: 0;
  font: 14px/1.45 -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;
  background: var(--bg);
  color: var(--text);
}
h1, h2, h3 { margin: 0; font-weight: 650; }
h1 { font-size: 20px; }
h2 { font-size: 16px; }
h3 { font-size: 14px; }
.hidden { display: none !important; }
.muted { color: var(--muted); }
.small { font-size: 12px; }
.mono { font-family: ui-monospace, SFMono-Regular, Menlo, monospace; font-size: 12.5px; }
.row { display: flex; align-items: center; gap: 8px; }
.hint { color: var(--muted); font-size: 12px; margin: 4px 0 12px; }

/* ---------- Кнопки и поля ---------- */

button {
  font: inherit;
  border: 1px solid var(--line);
  background: var(--card);
  color: var(--text);
  border-radius: 10px;
  padding: 8px 14px;
  cursor: pointer;
  transition: background .15s, border-color .15s, opacity .15s;
}
button:hover:not(:disabled) { border-color: #c9cede; }
button:disabled { opacity: .45; cursor: default; }
button.primary { background: var(--accent); border-color: var(--accent); color: #fff; font-weight: 600; }
button.primary:hover:not(:disabled) { background: #4338ca; }
button.danger { background: var(--err); border-color: var(--err); color: #fff; font-weight: 600; }
button.ghost { background: transparent; color: var(--accent); border-color: transparent; font-weight: 600; }
button.ghost:hover:not(:disabled) { background: var(--accent-soft); }
button.icon { padding: 2px 7px; border-radius: 7px; font-size: 12px; line-height: 18px; color: var(--muted); }
button.icon:hover:not(:disabled) { color: var(--text); background: var(--field); }

input, textarea, select {
  font: inherit;
  color: inherit;
  width: 100%;
  padding: 8px 10px;
  border: 1px solid var(--line);
  border-radius: 9px;
  background: var(--field);
  outline: none;
  transition: border-color .15s, box-shadow .15s, background .15s;
}
textarea { resize: vertical; }
input:focus, textarea:focus, select:focus { border-color: var(--accent); background: #fff; box-shadow: 0 0 0 3px var(--accent-soft); }
input:disabled, select:disabled { opacity: .6; }

.field { display: flex; flex-direction: column; gap: 5px; margin-bottom: 12px; min-width: 0; }
.field .hint { margin: 0; }
.label { font-size: 12px; font-weight: 600; color: var(--muted); }

.pill, .badge, .tag {
  display: inline-flex;
  align-items: center;
  gap: 5px;
  padding: 2px 9px;
  border-radius: 999px;
  font-size: 12px;
  font-weight: 600;
  background: var(--field);
  color: var(--muted);
  white-space: nowrap;
}
.badge.ok, .pill.won, .tag.won { background: var(--ok-soft); color: var(--ok); }
.badge.warn, .pill.warn { background: var(--warn-soft); color: var(--warn); }
.badge.err, .pill.lost, .tag.lost { background: var(--err-soft); color: var(--err); }
.pill.live { background: var(--accent-soft); color: var(--accent); }
.pill.live::before { content: ""; width: 7px; height: 7px; border-radius: 50%; background: var(--accent); animation: pulse 1.2s infinite; }
.tag { background: var(--accent-soft); color: var(--accent); align-self: flex-start; }

.spinner {
  width: 10px; height: 10px;
  border: 2px solid currentColor; border-right-color: transparent;
  border-radius: 50%;
  animation: spin .8s linear infinite;
}
@keyframes spin { to { transform: rotate(360deg); } }
@keyframes pulse { 50% { opacity: .3; } }

/* ---------- Каркас ---------- */

.topbar {
  position: sticky; top: 0; z-index: 20;
  display: flex; align-items: center; gap: 28px;
  padding: 10px 28px;
  background: rgba(255, 255, 255, .88);
  backdrop-filter: blur(10px);
  border-bottom: 1px solid var(--line);
}
.brand { display: flex; align-items: center; gap: 10px; font-weight: 700; font-size: 15px; white-space: nowrap; }
.logo {
  display: grid; place-items: center;
  width: 30px; height: 30px; border-radius: 9px;
  background: linear-gradient(135deg, #6366f1, #0ea5e9);
  color: #fff; font-size: 12px; font-weight: 800;
}
.tabs { display: flex; gap: 4px; padding: 4px; background: var(--bg); border-radius: 12px; }
.tab { border: 0; background: transparent; padding: 7px 16px; border-radius: 9px; font-weight: 600; color: var(--muted); white-space: nowrap; }
.tab.active { background: var(--card); color: var(--text); box-shadow: 0 1px 3px rgba(16, 24, 40, .1); }
.voice-progress { margin-left: auto; display: flex; align-items: center; gap: 10px; font-size: 12px; color: var(--muted); white-space: nowrap; }
.progress { width: 140px; height: 6px; border-radius: 3px; background: var(--line); overflow: hidden; }
.progress > div { height: 100%; width: 0; background: var(--ok); transition: width .4s; }
.progress > div.err { background: var(--warn); }
@media (max-width: 900px) { .topbar { gap: 14px; padding: 10px 16px; } .topbar .progress, .brand-name { display: none; } }

main { max-width: 1320px; margin: 0 auto; padding: 20px 28px 60px; }
.card {
  background: var(--card);
  border: 1px solid var(--line);
  border-radius: var(--radius);
  box-shadow: var(--shadow);
  padding: 18px 20px;
  margin-bottom: 18px;
}
.card > h2, .card > h3 { margin-bottom: 12px; }
.card-head { display: flex; align-items: center; justify-content: space-between; }
.alert { background: var(--err-soft); color: var(--err); border-radius: 12px; padding: 12px 16px; margin-bottom: 18px; }
.alert ul { margin: 6px 0 0; padding-left: 18px; }

/* ---------- Воронка ---------- */

main:has(#tab-funnel:not(.hidden)) { max-width: 1800px; }

.savebar {
  position: sticky; top: 52px; z-index: 10;
  display: flex; align-items: center; justify-content: space-between; gap: 16px;
  margin: -20px -28px 18px; padding: 12px 28px;
  background: rgba(244, 245, 249, .92);
  backdrop-filter: blur(10px);
}
.savebar .tabs { background: #e8eaf1; }
.savebar-title { display: flex; align-items: baseline; gap: 14px; min-width: 0; }
.dirty { color: var(--warn); font-size: 12px; font-weight: 600; }
.tabs.seg { align-self: flex-start; }
.tabs.seg .tab { padding: 5px 14px; }
button.link { padding: 0; border: 0; border-radius: 0; background: none; color: var(--accent); font-weight: 600; }
button.link:hover:not(:disabled) { text-decoration: underline; }
button.danger-text { color: var(--err); }
button.danger-text:hover:not(:disabled) { background: var(--err-soft); }

.voice { display: inline-flex; align-items: center; gap: 6px; min-width: 0; }
.voice-error { color: var(--err); font-size: 12px; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; max-width: 520px; }

/* Озвучка фраз */

.phrase { display: flex; flex-direction: column; gap: 6px; }
.voice-block { padding: 4px 10px; border: 1px solid var(--line); border-radius: 10px; background: var(--card); }
.voice-block[open] { padding-bottom: 10px; }
.voice-block > summary {
  display: flex; align-items: center; gap: 6px; flex-wrap: wrap; min-height: 24px;
  list-style: none; cursor: pointer; font-size: 12px; font-weight: 600; color: var(--muted);
}
.voice-block > summary::-webkit-details-marker { display: none; }
.voice-block > summary::before { content: "▸"; transition: transform .15s; }
.voice-block[open] > summary { margin-bottom: 8px; }
.voice-block[open] > summary::before { transform: rotate(90deg); }
.voice-block .voice-error { max-width: 150px; }
.voice-block > .warn-text:not(:empty) { margin-top: 6px; }
.voice-block > .pronounce { margin-top: 6px; }
.voice-actions { display: flex; align-items: center; gap: 6px; flex-wrap: wrap; }
.voice-actions button { display: inline-flex; align-items: center; gap: 6px; padding: 3px 10px; border-radius: 8px; font-size: 12px; }
.voice-actions button.link { margin-left: auto; padding: 0; }
button.rec { font-variant-numeric: tabular-nums; }
button.rec.recording { background: var(--err); border-color: var(--err); color: #fff; animation: rec-pulse 1.2s infinite; }
@keyframes rec-pulse { 50% { box-shadow: 0 0 0 5px rgba(220, 38, 38, .22); } }
.pronounce summary, .variants summary { padding: 2px 0; font-size: 12px; font-weight: 600; color: var(--muted); cursor: pointer; }
.pronounce[open] summary, .variants[open] summary { margin-bottom: 6px; }
.variants > .hint { display: block; margin: 0 0 6px; }
.variant { padding: 8px 0; border-top: 1px dashed var(--line); }
.variant > .card-head { margin-bottom: 4px; }
button.add-variant { align-self: flex-start; padding: 3px 10px; font-size: 12px; }
.pronounce > .hint { display: block; margin: 4px 0 0; }
.speech-field { display: flex; flex-direction: column; gap: 6px; min-width: 0; }
.speech-tools { display: flex; align-items: center; gap: 6px; flex-wrap: wrap; }
.speech-tools button, .speech-tools select { width: auto; padding: 3px 10px; border-radius: 8px; font-size: 12px; }
.speech-tools button.link { margin-left: auto; padding: 0; }
.speech-errors { color: var(--err); font-size: 12px; }
.warn-text { color: var(--warn); font-size: 12px; }
.phonemes { display: flex; flex-direction: column; gap: 6px; padding: 8px; border-radius: 10px; background: var(--field); }
.ph-group { display: flex; align-items: center; gap: 4px; flex-wrap: wrap; }
.ph-group > .label { width: 100%; font-size: 11px; }
button.ph {
  display: inline-flex; flex-direction: column; align-items: center;
  min-width: 34px; padding: 2px 4px; border-radius: 7px; line-height: 1.15; font-size: 13px;
}
button.ph small { font-size: 10px; color: var(--muted); }
.dict-row { display: grid; grid-template-columns: minmax(0, 1fr) auto; gap: 6px 8px; align-items: center; padding: 10px 0; border-top: 1px solid var(--line); }
.dict-row > .speech-field { grid-column: 1 / -1; }
.ping-row { padding: 10px 0; border-top: 1px solid var(--line); }
.ping-row > .card-head { margin-bottom: 6px; }
input.short { width: 120px; }

.cls {
  display: inline-flex; align-items: center; gap: 2px;
  padding: 1px 8px; border-radius: 999px;
  background: var(--card); border: 1px solid var(--line);
  font-size: 12px; white-space: nowrap;
}
.cls.match { background: var(--accent); border-color: var(--accent); color: #fff; }
.cls button { padding: 0 0 0 3px; border: 0; background: none; color: inherit; opacity: .55; font-size: 14px; line-height: 1; }
.cls button:hover:not(:disabled) { opacity: 1; color: var(--err); }

/* Схема: холст и инспектор */

.editor { display: grid; grid-template-columns: minmax(0, 1fr) 400px; gap: 18px; align-items: start; }
.canvas { padding: 0; margin: 0; overflow: hidden; }
.graph-toolbar { display: flex; align-items: center; gap: 16px; flex-wrap: wrap; padding: 10px 16px; border-bottom: 1px solid var(--line); }
.filter { display: flex; align-items: center; gap: 8px; }
.filter select { width: auto; max-width: 280px; padding: 5px 8px; }
.legend { margin-left: auto; display: flex; gap: 16px; font-size: 12px; color: var(--muted); }
.legend span { display: inline-flex; align-items: center; gap: 6px; }
.legend line { stroke: #a3abbf; stroke-width: 1.6; }
.legend .back line { stroke-dasharray: 5 4; }
.toolbar-hint { margin: 0; }

.any-lane { display: flex; flex-wrap: wrap; gap: 10px; margin: 14px 16px 0; }
.any-title { width: 100%; font-size: 11px; font-weight: 700; color: var(--muted); text-transform: uppercase; letter-spacing: .03em; }
.lane-card {
  padding: 8px 12px; border: 1px solid var(--line); border-radius: 12px; background: #fafbfd;
  cursor: pointer; transition: border-color .15s, opacity .15s;
}
.lane-card:hover { border-color: #c9cede; }
.lane-card.selected { border-color: var(--accent); box-shadow: 0 0 0 1px var(--accent); }
.lane-card.dim { opacity: .45; }
.lane-card.any { flex: 1 1 420px; }
.lane-card.silence { flex: 0 1 340px; }
.lane-head { font-size: 12.5px; font-weight: 650; }
.lane-chips { display: flex; flex-wrap: wrap; gap: 6px; margin-top: 6px; }
.lane-flow { margin-top: 6px; font-size: 12.5px; color: var(--muted); }
button.any-chip { padding: 2px 10px; border-radius: 999px; font-size: 12.5px; font-weight: 600; white-space: nowrap; }
button.any-chip.match { background: var(--accent-soft); border-color: #c7cbfb; color: var(--accent); }
button.any-chip.dim { opacity: .45; }

.graph-scroll { overflow-x: auto; padding: 4px 0 12px; }
.graph { position: relative; margin: 0 auto; }
.graph-inner { position: absolute; left: 0; top: 0; transform-origin: 0 0; }
.graph-inner > svg { position: absolute; left: 0; top: 0; width: 100%; height: 100%; overflow: visible; pointer-events: none; }

#arrow path { fill: #a3abbf; }
#arrow-hl path { fill: var(--accent); }
.edge, .edge-label { transition: opacity .15s; }
.edge .line { fill: none; stroke: #a3abbf; stroke-width: 1.6; marker-end: url(#arrow); }
.edge.back .line { stroke-dasharray: 5 4; }
.edge .hit { fill: none; stroke: transparent; stroke-width: 14; pointer-events: stroke; cursor: pointer; }
.edge.match .line, .edge.near .line { stroke: var(--accent); stroke-width: 2.4; marker-end: url(#arrow-hl); }
.edge.dim, .edge-label.dim { opacity: .3; }
.graph-inner.hovering .edge:not(.near), .graph-inner.hovering .edge-label:not(.near) { opacity: .2; }
.graph-inner.hovering .near { opacity: 1; }

.edge-label {
  position: absolute; display: flex; align-items: flex-start; gap: 4px;
  width: max-content; max-width: 170px; padding: 3px 8px;
  background: var(--card); border: 1px solid var(--line); border-radius: 8px;
  font-size: 11.5px; line-height: 1.3; color: var(--muted); cursor: pointer;
  box-shadow: 0 1px 2px rgba(16, 24, 40, .05);
}
.edge-label.back { border-style: dashed; }
.edge-label.match, .edge-label.near { border-color: #c7cbfb; background: var(--accent-soft); color: var(--accent); }
.edge-label.warn { border-color: #f3d19c; background: var(--warn-soft); color: var(--warn); }
.edge-names { display: -webkit-box; -webkit-line-clamp: 2; -webkit-box-orient: vertical; overflow: hidden; }
.edge-more { flex: none; font-weight: 700; }

.node {
  position: absolute; width: 250px; padding: 9px 12px 8px;
  background: var(--card); border: 1px solid var(--line); border-left: 4px solid #c3c7d4; border-radius: 12px;
  box-shadow: 0 1px 2px rgba(16, 24, 40, .05);
  cursor: pointer; transition: box-shadow .15s;
}
.node:hover { box-shadow: var(--shadow); }
.node.call-start { background: var(--accent-soft); border-color: #c7cbfb; border-left-color: var(--accent); }
.node.call-start .node-goal { -webkit-line-clamp: 3; color: var(--text); }
.node.won { background: var(--ok-soft); border-color: #b9e3c6; border-left-color: var(--ok); }
.node.lost { background: var(--err-soft); border-color: #f4c7c7; border-left-color: var(--err); }
.node.selected { box-shadow: 0 0 0 2px var(--accent), var(--shadow); }
.node-head { display: flex; align-items: flex-start; gap: 7px; }
.node-num {
  flex: none; display: grid; place-items: center;
  width: 20px; height: 20px; border-radius: 50%;
  background: var(--field); border: 1px solid var(--line);
  font-size: 11px; font-weight: 700; color: var(--muted);
}
.node-name { flex: 1; min-width: 0; font-weight: 650; line-height: 20px; display: -webkit-box; -webkit-line-clamp: 2; -webkit-box-orient: vertical; overflow: hidden; }
.node .tag { margin-top: 1px; padding: 1px 7px; font-size: 11px; }
.node-goal { margin-top: 3px; font-size: 12px; line-height: 1.35; color: var(--muted); display: -webkit-box; -webkit-line-clamp: 2; -webkit-box-orient: vertical; overflow: hidden; }
.node-foot { display: flex; flex-wrap: wrap; align-items: center; gap: 4px 10px; margin-top: 6px; font-size: 11px; color: var(--muted); }
.node-mark.match { padding: 0 6px; border-radius: 999px; background: var(--accent); color: #fff; font-weight: 700; }
.node-mark.warn { color: var(--warn); font-weight: 700; }
button.node-add {
  margin-left: auto; padding: 1px 8px; border: 0; border-radius: 999px;
  background: var(--accent-soft); color: var(--accent); font-size: 11px; font-weight: 600;
}
button.node-add:hover:not(:disabled) { background: #e0e3ff; }
button.node-del {
  position: absolute; top: -8px; right: -8px;
  display: grid; place-items: center; width: 20px; height: 20px; padding: 0; border-radius: 50%;
  font-size: 14px; line-height: 1; color: var(--muted); opacity: 0;
}
.node:hover .node-del, .node.selected .node-del { opacity: 1; }
button.node-del:hover:not(:disabled) { color: var(--err); border-color: #f4c7c7; }

/* Инспектор: верх — под липкими шапкой и панелью сохранения */
.inspector { position: sticky; top: 128px; max-height: calc(100vh - 144px); overflow-y: auto; margin: 0; padding: 16px 18px; }
.insp-head { display: flex; align-items: center; gap: 8px; margin-bottom: 14px; }
.insp-head .tag { align-self: center; }
.insp-head > button.danger-text { margin-left: auto; padding: 4px 10px; }
.inspector .hint { margin: 2px 0 10px; }
.check { display: flex; align-items: center; gap: 8px; margin-bottom: 10px; font-size: 13px; cursor: pointer; }
.check input { width: auto; margin: 0; }
.more summary { padding: 4px 0; font-size: 12px; font-weight: 600; color: var(--muted); cursor: pointer; }
.more[open] summary { margin-bottom: 8px; }
.more .row { flex-wrap: wrap; }
.more .row button { padding: 5px 10px; }
.more .hint { margin-top: 8px; }
.section-title { margin: 14px 0 2px; padding-top: 14px; border-top: 1px solid var(--line); }
.answer-group { margin-bottom: 12px; }
.answer-group-head { display: flex; align-items: baseline; gap: 5px; margin-bottom: 6px; font-size: 12.5px; font-weight: 700; }
.answer-group.focus .answer { border-color: #c7cbfb; box-shadow: 0 0 0 3px var(--accent-soft); }
.answer { display: flex; flex-direction: column; gap: 7px; margin-bottom: 8px; padding: 10px; border: 1px solid var(--line); border-radius: 12px; background: #fcfcfe; }
.answer-row { display: flex; align-items: center; gap: 5px; flex-wrap: wrap; }
.answer-row > .label { flex: none; margin-right: 2px; }
.answer-row > select { flex: 1; width: auto; min-width: 0; padding: 4px 8px; }
.answer select.add-class { flex: none; width: 92px; padding: 1px 6px; border-radius: 999px; background: var(--card); font-size: 12px; }
.answer .voice-error { max-width: 180px; }
.answer.compact { gap: 4px; cursor: pointer; }
.answer.compact:hover { border-color: #c9cede; background: #fff; }
.answer-text { display: -webkit-box; -webkit-line-clamp: 2; -webkit-box-orient: vertical; overflow: hidden; font-size: 13px; }
.answer-meta { font-size: 12px; color: var(--muted); }
.answer-meta > button.icon { margin-left: auto; }
.answer-edit { color: var(--accent); font-weight: 600; opacity: 0; transition: opacity .15s; }
.answer.compact:hover .answer-edit { opacity: 1; }
p.warn-text { margin: 2px 0 10px; }
select.connect { width: auto; padding: 4px 8px; font-size: 12px; }
.add-answer { flex-wrap: wrap; gap: 0 4px; }
.add-answer button { padding: 6px 10px; white-space: nowrap; }
.also {
  display: flex; flex-direction: column; align-items: flex-start; gap: 4px;
  margin-top: 12px; padding: 10px; border: 1px dashed var(--line); border-radius: 12px;
  color: var(--muted); font-size: 12.5px;
}

/* Реплики клиента, легенда и озвучка */

.classes-intro { display: flex; align-items: flex-start; justify-content: space-between; gap: 24px; }
#min-confidence { flex: none; width: 260px; }
.class-grid { display: grid; grid-template-columns: repeat(auto-fill, minmax(300px, 1fr)); gap: 14px; }
.class-card { display: flex; flex-direction: column; gap: 8px; padding: 12px; border: 1px solid var(--line); border-radius: 12px; }
.class-card .field { margin: 0; }
input.class-name { padding: 4px 6px; border-color: transparent; background: transparent; font-size: 15px; font-weight: 650; }
input.class-name:hover { border-color: var(--line); }
.class-foot { display: flex; align-items: center; gap: 12px; margin-top: auto; }
.class-foot .icon { margin-left: auto; }
.class-id { display: flex; align-items: center; gap: 6px; font-size: 11px; color: var(--muted); }
.class-id input { padding: 2px 6px; background: transparent; font-size: 11.5px; }

.column { display: flex; flex-direction: column; max-width: 900px; margin: 0 auto; }
.column > .tabs.seg { margin-bottom: 14px; }

.redub-head { display: flex; flex-direction: column; gap: 10px; padding-bottom: 4px; }
.redub-head .hint { margin: 0; }
.redub-progress { display: flex; align-items: center; gap: 12px; font-weight: 650; white-space: nowrap; }
.redub-progress .progress { flex: 1; width: auto; }
.redub-group { margin: 18px 0 6px; font-size: 12px; font-weight: 700; color: var(--muted); text-transform: uppercase; letter-spacing: .03em; }
/* scroll-margin — запас под липкие шапку и панель сохранения при прокрутке к выбранной фразе */
.redub-row {
  display: flex; flex-wrap: wrap; align-items: center; gap: 8px 14px; margin-bottom: 4px; padding: 10px 12px;
  border: 1px solid var(--line); border-radius: 12px; cursor: pointer; scroll-margin: 130px 0 16px;
}
.redub-row:hover { border-color: #c9cede; }
.redub-row.active { border-color: var(--accent); background: var(--accent-soft); box-shadow: 0 0 0 1px var(--accent); }
.redub-text { flex: 1 1 260px; min-width: 0; }
.redub-phrase { font-size: 15px; line-height: 1.4; }
.redub-side { flex: none; display: flex; align-items: center; gap: 6px; }
.redub-side .voice-error { max-width: 160px; }
.redub-side button.rec { display: inline-flex; align-items: center; justify-content: center; gap: 6px; min-width: 112px; padding: 5px 12px; font-size: 12.5px; }

@media (max-width: 1100px) {
  .editor { grid-template-columns: 1fr; }
  .inspector { position: static; max-height: none; }
}

/* ---------- Демо-звонок ---------- */

.call-layout { display: grid; grid-template-columns: minmax(0, 1fr) 360px; gap: 18px; align-items: start; }
@media (max-width: 1000px) { .call-layout { grid-template-columns: 1fr; } }
.call-main { display: flex; flex-direction: column; height: calc(100vh - 110px); min-height: 520px; padding: 0; overflow: hidden; }
.call-head { display: flex; align-items: center; justify-content: space-between; padding: 14px 18px; border-bottom: 1px solid var(--line); }
button.call-btn { background: var(--ok); border-color: var(--ok); }
button.call-btn:hover:not(:disabled) { background: #15803d; }

.transcript { flex: 1; overflow-y: auto; padding: 18px; display: flex; flex-direction: column; gap: 12px; background: #fafbfd; }
.transcript:empty::before {
  content: "Нажмите «Позвонить» — менеджер поздоровается голосом.";
  margin: auto; color: var(--muted);
}
.bubble { max-width: 78%; padding: 10px 14px; border-radius: 16px; box-shadow: 0 1px 2px rgba(16, 24, 40, .06); }
.bubble .who { display: flex; align-items: center; gap: 8px; font-size: 12px; font-weight: 600; color: var(--muted); margin-bottom: 3px; }
.bubble .text { white-space: pre-wrap; }
.bubble.manager { align-self: flex-start; background: var(--card); border: 1px solid var(--line); border-top-left-radius: 4px; }
.bubble.client { align-self: flex-end; background: var(--accent); color: #fff; border-top-right-radius: 4px; }
.bubble.client .who { color: rgba(255, 255, 255, .8); }
.bubble.client .src { background: rgba(255, 255, 255, .2); color: #fff; }
.bubble.failed { opacity: .6; }
.bubble.client .src.err { background: #fff; color: var(--err); }
.src { padding: 1px 8px; border-radius: 999px; font-size: 11px; background: var(--field); color: var(--muted); }
.src.funnel { background: var(--ok-soft); color: var(--ok); }
.src.generated { background: #f3e8ff; color: #7e22ce; }
.src.greeting { background: var(--accent-soft); color: var(--accent); }
.src.ping { background: var(--warn-soft); color: var(--warn); }
.src.repeat { background: #e0f2fe; color: #0369a1; }
.note { align-self: center; font-size: 12px; color: var(--muted); background: var(--field); padding: 4px 12px; border-radius: 999px; }
.thinking { padding: 14px 16px; }
.dots { display: inline-flex; gap: 4px; }
.dots i { width: 7px; height: 7px; border-radius: 50%; background: #b8bed0; animation: pulse 1s infinite; }
.dots i:nth-child(2) { animation-delay: .2s; }
.dots i:nth-child(3) { animation-delay: .4s; }

.call-input { display: flex; align-items: center; gap: 16px; padding: 14px 18px; border-top: 1px solid var(--line); }
.ptt {
  --level: 0;
  flex: none;
  width: 68px; height: 68px; border-radius: 50%;
  display: grid; place-items: center;
  background: var(--accent); border: 0; color: #fff;
  box-shadow: 0 4px 14px rgba(79, 70, 229, .35);
  touch-action: none; user-select: none; -webkit-user-select: none; -webkit-touch-callout: none;
}
.ptt:hover:not(:disabled) { background: #4338ca; }
.ptt:disabled { background: #c3c7d4; box-shadow: none; }
.ptt.recording {
  background: var(--err);
  box-shadow: 0 0 0 calc(6px + var(--level) * 18px) rgba(220, 38, 38, .18);
  transition: box-shadow .08s;
}
.call-controls { flex: 1; display: flex; flex-direction: column; gap: 8px; }
.ptt-hint { font-size: 12px; font-weight: 600; color: var(--muted); }
.say-form { display: flex; gap: 8px; }

.call-side .card { padding: 16px 18px; }
.call-stages { list-style: none; margin: 0; padding: 0; position: relative; }
.call-stages li { display: flex; gap: 12px; padding: 8px; border-radius: 10px; position: relative; }
.call-stages li:not(:last-child)::after {
  content: ""; position: absolute; left: 19px; top: 34px; bottom: -6px; width: 2px; background: var(--line);
}
.call-stages .dot {
  flex: none; display: grid; place-items: center; z-index: 1;
  width: 24px; height: 24px; border-radius: 50%;
  background: var(--field); border: 2px solid var(--line);
  font-size: 11px; font-weight: 700; color: var(--muted);
}
.call-stages .name { font-weight: 600; display: flex; align-items: center; gap: 6px; }
.call-stages .goal { font-size: 12px; color: var(--muted); }
.call-stages li.visited .dot { border-color: var(--accent); color: var(--accent); }
.call-stages li.current { background: var(--accent-soft); }
.call-stages li.current .dot { background: var(--accent); border-color: var(--accent); color: #fff; }
.call-stages li.current.won { background: var(--ok-soft); }
.call-stages li.current.won .dot { background: var(--ok); border-color: var(--ok); }
.call-stages li.current.lost { background: var(--err-soft); }
.call-stages li.current.lost .dot { background: var(--err); border-color: var(--err); }
.outcome { display: flex; align-items: baseline; justify-content: space-between; padding: 10px 14px; margin-bottom: 10px; border-radius: 12px; font-size: 18px; font-weight: 700; }
.outcome small { font-size: 12px; font-weight: 600; opacity: .8; }
.outcome.won { background: var(--ok-soft); color: var(--ok); }
.outcome.lost { background: var(--err-soft); color: var(--err); }

.trace p { margin: 0; }
.trace-block { padding-bottom: 14px; margin-bottom: 14px; border-bottom: 1px solid var(--line); }
.trace-title { font-size: 12px; font-weight: 700; color: var(--muted); text-transform: uppercase; letter-spacing: .03em; margin-bottom: 6px; }
.trace-choice { font-weight: 650; margin-bottom: 6px; }
.bars { display: flex; flex-direction: column; gap: 5px; margin-top: 10px; }
.bar-row { display: grid; grid-template-columns: minmax(0, 1.3fr) 1fr 38px; align-items: center; gap: 8px; font-size: 12px; color: var(--muted); }
.bar-label { overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.bar { height: 8px; border-radius: 4px; background: var(--field); overflow: hidden; }
.bar > div { height: 100%; background: #c7cbe0; border-radius: 4px; }
.bar-row.chosen { color: var(--text); font-weight: 650; }
.bar-row.chosen .bar > div { background: var(--accent); }
.bar-value { text-align: right; font-variant-numeric: tabular-nums; }
.trace-result { display: flex; flex-direction: column; gap: 2px; padding: 10px 12px; border-radius: 10px; font-weight: 650; }
.trace-result small { font-weight: 500; color: var(--muted); }
.trace-result.funnel { background: var(--ok-soft); color: var(--ok); }
.trace-result.generated { background: #f3e8ff; color: #7e22ce; }
.trace-result.repeat { background: #e0f2fe; color: #0369a1; }

/* ---------- Реал-тайм звонок ---------- */

.rt-head { display: flex; align-items: center; justify-content: space-between; gap: 16px; padding: 18px; border-bottom: 1px solid var(--line); }
.rt-state { display: flex; align-items: center; gap: 12px; font-size: 22px; font-weight: 700; }
.rt-dot { flex: none; width: 14px; height: 14px; border-radius: 50%; background: #c3c7d4; }
.rt-state[data-state="connecting"] .rt-dot { background: var(--muted); animation: pulse 1s infinite; }
.rt-state[data-state="speaking"] .rt-dot { background: var(--accent); animation: pulse 1s infinite; }
.rt-state[data-state="listening"] .rt-dot { background: var(--ok); }
.rt-state[data-state="hearing"] .rt-dot { background: var(--ok); box-shadow: 0 0 0 6px var(--ok-soft); animation: pulse .6s infinite; }
.rt-state[data-state="thinking"] .rt-dot { background: var(--warn); animation: pulse .8s infinite; }
.rt-state[data-outcome="won"] { color: var(--ok); }
.rt-state[data-outcome="won"] .rt-dot { background: var(--ok); }
.rt-state[data-outcome="lost"] { color: var(--err); }
.rt-state[data-outcome="lost"] .rt-dot { background: var(--err); }
.rt-btn { padding: 12px 26px; font-size: 15px; border-radius: 12px; font-weight: 600; }
.rt-meter-row { display: flex; align-items: center; gap: 14px; padding: 18px 18px 8px; }
.rt-meter { position: relative; flex: 1; height: 10px; border-radius: 5px; background: var(--field); border: 1px solid var(--line); }
#rt-level { height: 100%; width: 0; border-radius: 5px; background: #c3c7d4; transition: width .06s linear; }
#rt-level.loud { background: var(--ok); }
.rt-threshold { position: absolute; top: -5px; bottom: -5px; left: 60%; width: 2px; background: var(--err); }
.rt-threshold span { position: absolute; top: -17px; left: -13px; font-size: 10px; font-weight: 600; color: var(--err); }
.rt-info { display: flex; flex-direction: column; gap: 2px; padding: 0 18px 12px; border-bottom: 1px solid var(--line); }
.rt-info .hint { margin: 0; }
.rt-latency { font-size: 12px; font-weight: 600; color: var(--accent); }
.bubble .latency { margin-top: 4px; font-size: 11px; color: var(--muted); }
.bubble .unspoken { opacity: .35; }
.src.interrupted { background: var(--warn-soft); color: var(--warn); }

/* ---------- Тосты ---------- */

.toasts { position: fixed; right: 20px; bottom: 20px; z-index: 50; display: flex; flex-direction: column; gap: 10px; max-width: 420px; }
.toast {
  padding: 12px 16px; border-radius: 12px; cursor: pointer;
  background: var(--card); border: 1px solid var(--line); border-left: 4px solid var(--muted);
  box-shadow: 0 10px 30px rgba(16, 24, 40, .16);
  animation: toast-in .2s ease-out;
}
.toast strong { display: block; margin-bottom: 2px; }
.toast.error { border-left-color: var(--err); }
.toast.error strong { color: var(--err); }
.toast.info { border-left-color: var(--warn); }
.toast.ok { border-left-color: var(--ok); }
@keyframes toast-in { from { transform: translateY(8px); opacity: 0; } }

/* ---------- База диалогов ---------- */

.dialogs-layout { display: grid; grid-template-columns: minmax(0, 1fr) 460px; gap: 18px; align-items: start; }
@media (max-width: 1000px) { .dialogs-layout { grid-template-columns: 1fr; } }
#dialogs-upload { display: inline-flex; align-items: center; gap: 8px; }
.dialogs-table { width: 100%; border-collapse: collapse; }
.dialogs-table th, .dialogs-table td { padding: 8px 6px; border-top: 1px solid var(--line); text-align: left; }
.dialogs-table th { border-top: 0; font-size: 12px; font-weight: 600; color: var(--muted); }
.dialogs-table .num { text-align: right; font-variant-numeric: tabular-nums; }
.dialogs-table td:last-child { width: 1%; }
.dialogs-table tfoot td { font-weight: 650; }
.dialogs-name { overflow-wrap: anywhere; }
.dialogs-format { margin: 0; padding: 12px; border-radius: 10px; background: var(--field); font-size: 12px; overflow-x: auto; }
.src.history, .trace-result.history { background: #fce7f3; color: #be185d; }